Please note, while we are dispatching all online orders daily (Monday-Friday), we expect there may be some slight delays from our shipping carriers, caused by the ever evolving COVID-19 situation. If you have any specific enquiries regarding your delivery, please do not hesitate to contact us on firstname.lastname@example.org.
Like our shipping carriers, we are doing our best to dispatch orders fast and efficiently, and appreciate your patience at this time.
Due to the above circumstances we are offering FREE Standard Shipping on Australian orders over $500, with same day delivery available for Perth Metropolitan and Dunsborough surrounds areas. Please email us for further clarification.
For orders under $500, a flat rate of $10 will apply at checkout.
Express shipping is also available to customers for $15.
Adam Heath offers standard and express shipping options within Australia, and requires a signature upon delivery. Orders are dispatched within 24 hours. Sale items may be subject to shipping delays, with shipment taking place within 1-3 days after your order has been placed. Shipping options are as followed:
Express post shipping - $15
Standard Delivery - $10
A dispatch confirmation email displaying your unique tracking number will be sent for all orders so that you can track the progress of your delivery. All deliveries are made by Australia Post and will require a signature on delivery.
All International orders are shipped using DHL Express and take between 2 - 5 business days of dispatch depending on where the goods are being shipped to.
Shipping costs will be quoted according to your region and at this stage DO NOT include duties or taxes that may be applied by customs at the destination country. Please note that we do not ship to PO Boxes internationally.
Please note that in accordance with Australian export regulations we are required to declare the exact value of all items and identify the order as dutiable “merchandise”. We are also prohibited by law from identifying an order as a “gift” for export purposes, even if a customer has placed the order with the intention of delivery to a gift recipient.
LOST OR DAMAGED GOODS
If your order is lost or damaged in transit, please contact us within 7 working days of placing your order so we can assist you.